Your product(s) must be returned to us unopened within 30 days of the order invoice date.
A transport or handling charge may be incurred.
Any opened product may be charged for due to the risk of contamination.
Non-conformances or complaints are to be reported immediately to your Sales Representative or to the Business Development Manager for investigation.
Cancellation charges may be incurred, especially in cases where specialised product has been delivered.
Refunds for empty drums will be as per agreement on an individual client basis once they have passed our quality inspection. Drums that do not conform will not be credited.
Enterprise Solvents will not be held responsible for end product defects
Refunds will be processed within 30 days of receipt of the products into our warehouse
