Delivery charges are quoted per request and are not included as a standard
Collection point will be stipulated on the quotation
We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. If there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
Standard lead times for our standard products are 2 business days after payment reflection or order acceptance in the event of account customers.
Exceptions to lead times include but are not limited to, large volume orders, specialised products, specialised packaging, tanker drops.
Risk responsibility is transferred to the client upon advisement of collection readiness, or at the point of delivery according to the order packing list.
Enterprise Solvents is not responsible for the offloading of product, unless expressly agreed to in writing. In the event of an incident offloading where damage or loss of product, or harm to personnel is incurred, the Client will bear responsibility.
