99% Ethanol NAT/UN Food Grade USP EP (5LT)

Here's a warm, professional reply:

Hi Sean,
Thank you for the lovely review and for being a returning customer — it really means a lot to us! We're thrilled to hear that our turnaround times and product quality have consistently met your expectations across both orders.
Repeat customers like yourself are the heart of our business, and we'll continue working hard to make sure every order lives up to the same standard. We look forward to the next one!

Dear Asriel,

To provide assurance that your product is correct and to eliminate any uncertainty, I have outlined the relevant details below.

I have confirmed your order details with our operations team, and I can confirm that the order was prepared correctly. The density of absolute ethanol is 0.7894, therefore 5 L equates to approximately 3.947 kg of product.. All products are weighed during preparation to ensure accurate volume, and your order was recorded at 3.96 kg using specialised, calibrated scales. This corresponds to 5.02 litres, which is within the correct specification.

Please also note that chemical and agricultural (Agri) containers are intentionally manufactured with additional headspace—anywhere from 500 ml to 700 ml—to allow for safe expansion of the contents, as solvents produce favours during temperature fluctuations, This prevents container deformation, pressure buildup, and potential leakage. While these containers appear larger, we always fill them to the correct nominal volume (1 L, 5 L, 25 L, etc.), regardless of the extra headspace built into their design.

This is also fully aligned with compliance and packaging regulations.
Chemical and agricultural standards require that containers include sufficient headspace to ensure safe transport and storage. SANS, UN transport regulations, and Dangerous Goods (DG) packaging codes all specify that packaging must allow for thermal expansion of the contents. Filling a container beyond its designated nominal volume, or using the headspace as part of the fill volume, would constitute a non-compliance with these regulatory requirements.

ES Team

Dear Debra,
Thank you for your 5-star review!

We’re pleased to hear that you’re satisfied with our Food Grade Ethanol. Your support is greatly appreciated, and we look forward to continuing to provide you with high-quality products and reliable service in the future.

Dr Oberholzer,

Thank you so much for your amazing review!
We thank you for taking time out of your day to leave us a review.
Please let us know if we can help you with anything further

From all of us at Enterprise Solvents we look forward to seeing you again soon!