Dear Karien,
Thank you for your review and we're so glad to hear the product and delivery went smoothly! 🔥
We sincerely apologise for the frustration with the lid on your 25L drum — we can completely understand how inconvenient that must have been, and we're sorry you had to resort to cutting it off. Industrial drum caps are sealed tightly for safety and transport purposes, and on occasion they can be extremely difficult to open by hand alone.
To avoid this happening again, we'd love to recommend our Industrial Cap Spanner, which is specifically designed to open caps on our 1L, 5L, and 25L containers with ease:
https://solvents.co.za/products/industrial-cap-spanner?variant=49155237478697
It's a handy tool to have on hand and will make opening your drums effortless going forward